11.6.16.21Error15-22(emergencycodeFF00h)
Cause: Invalid production data detected
Suggested steps:
Please contact your service provider
Thisissueisprobably
causedbyanunsuitable
parametersetting.
l Saveyourparametersetforalaterrestore.
l See'historyofparameterchanges'andundo
thelatestchanges.
l Pleasecheckyourparametersetfor
implausiblesettings.
l Pleasesetdevicetofactorysetting,restart,and
seeiftheerroroccursagain.
l Whenreportingthiserrortoyourservice
partner,pleaseincludeyourdevice's
parametersetting.
Thisisprobablyasoftware
issue.
l Pleasetrytoswitchtoadifferentversionof
devicefirmware.
l Saveyourdatasetandresettheaxismoduleto
factorysetting.Seeiftheerrorpersists,orifit
comeswithactivatingacertainfeature.
Thisispossiblyahardware
issue
Ifothermeasuresfailtosolvetheproblem,please
replacetheservocontroller.
ID No.: 0842.26B.5-01Date: 09.2020
ServoOne- Device Help
375
11 Alarms & warnings
11.6.16.22Error15-23(emergencycodeFF00h)
Cause: Parameter settings requires a valid software key
Suggested steps:
Please contact your service provider
Thisisprobablyasoftware
issue.
l Pleasetrytoswitchtoadifferentversionof
devicefirmware.
l Saveyourdatasetandresettheaxismoduleto
factorysetting.Seeiftheerrorpersists,orifit
comeswithactivatingacertainfeature.