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For Assistance
SIM Card Not Recognized
SIM Card Not Recognized
SIM Card Not Recognized
Check the following if handset does not recognize SIM Card.
Is SIM Card inserted correctly? Is SIM Card inserted in the correct location and in the correct
orientation? Power off handset, check that SIM Card is inserted correctly, and then power on
handset again. If problem persists, SIM Card may be damaged.
Is the IC (metal) portion of SIM Card smudged (fingerprints, etc.)? Remove SIM Card, wipe
soiling with a clean, dry cloth, and insert correctly.
Is a different SIM Card inserted? An unusable SIM Card may be inserted. Check that it is the
correct SIM Card.