11/15
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Cannot Connect to Internet
Airplane Mode Set
"5G"/"4G" Not Shown with Signal Strength Indicator
Cannot Connect while Using Browser
Cannot Connect to Internet Only When Connected by Wi-Fi
Disabled Access Point Is Set
In Location Where Signal Is Weak or Have Been Out of Service Area for a Long Period
Airplane Mode Set
Is handset in Airplane mode? appears in Status Bar when in Airplane mode. To cancel Airplane
mode:
In Quick Settings Window, Airplane mode
"5G"/"4G" Not Shown with Signal Strength Indicator
Is Mobile data disabled? To check that Mobile data is enabled:
In Home Screen, (Settings) Network & internet Mobile network Mobile data ( )
Cannot Connect while Using Browser
The browser may have become temporarily unstable.
Clearing the browser cache may remedy this.
See "閲覧履歴を削除する" (Japanese) for details on clearing the browser cache.
Cannot Connect to Internet Only When Connected by
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