LEITZ Phone 1 - Warranty & After-Sales Service; Warranty

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Warranty／Specifications／Customer Service
Warranty & After-Sales Service
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Warranty
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After-Sales Service
Warranty
 Handset warranty is for 1 year from date of purchase.
 Repair may be made free of charge under the terms of free repair. See SoftBank Website for
terms of free repair.
https://cdn.softbank.jp/mobile/set/common/pdf/legal/spguide/common/warranty.pdf (Japanese)
 Warranty covers handset. Cables and complimentary sample accessories are not covered by
warranty.
Cautions
Damages
SoftBank Corp. is not responsible for any damages for user or third party resulting from
lost opportunities to make a call, etc. due to breakage or trouble of product.
Malfunction/Repairs
Information/settings on handset may be lost/changed due to malfunction or repairs. It is
recommended that you keep a separate copy of contacts and other important
information. SoftBank Corp. is not responsible for loss/change of data (contacts,
images, sound, etc.) or settings due to damage or repairs.
Disassembly/Modification
Disassembly/modification of handset is prohibited under the Radio Law. Note that
handset cannot be accepted for repairs if modified.
After-Sales Service
To request repairs, contact Customer Service or a nearby SoftBank Shop. Have details of
symptoms ready.
 During the warranty period, repairs are made under the terms of free repair.
 After the warranty period, if handset can be repaired, repairs will be made at cost.
Repair parts (for maintaining product performance) are stocked for approximately 4 years after