Lenovo System x3250 M5 - DVD Drive Problems; General Problems

Step2.Removethesoftwareordevicethatyoujustadded.
Step3.RunDynamicSystemAnalysis(DSA)todeterminewhethertheserverisrunningcorrectly(for
informationaboutusingDSA,seeAppendixC“DSAdiagnostictestresults”onpage549).
Step4.Reinstallthenewsoftwareornewdevice.
DVDdriveproblems
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby'(Trainedtechnicianonly)',thatstepmustbeperformedonlybyaTrained
technician.
•GototheLenovosupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.
Table16.DVDdrive'ssymptomsandactions
SymptomAction
TheoptionalDVDdriveisnot
recognized.
1.Makesurethat:
•TheSATAconnectortowhichtheDVDdriveisattached(primaryor
secondary)isenabledintheSetuputility.
•Allcablesandjumpersareinstalledcorrectly.
•ThecorrectdevicedriverisinstalledfortheDVDdrive.
2.RuntheDVDdrivediagnosticprograms.
3.Reseatthefollowingcomponents:
a.DVDdrive
b.DVDdrivecable
4.Replacethecomponentslistedinstep3oneatatime,intheordershown,
restartingtheservereachtime.
5.(Trainedtechnicianonly)Replacethesystemboard.
ACDorDVDisnotworking
correctly.
1.CleantheCDorDVD.
2.ReplacetheCDorDVDwithnewCDorDVDmedia.
3.RuntheDVDdrivediagnosticprograms.
4.Checktheconnectorandsignalcableforbentpinsordamage.
5.ReseattheDVDdrive.
6.ReplacetheDVDdrive.
TheDVDdrivetrayisnot
working.
1.Makesurethattheserveristurnedon.
2.Inserttheendofastraightenedpaperclipintothemanualtray-releaseopening.
3.ReseattheDVDdrive.
4.ReplacetheDVDdrive.
Generalproblems
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby'(Trainedtechnicianonly)',thatstepmustbeperformedonlybyaTrained
technician.
•GototheLenovosupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.
128LenovoSystemx3250M5InstallationandServiceGuide