•Ifanactionstepisprecededby'(Trainedtechnicianonly)',thatstepmustbeperformedonlybyaTrained
technician.
•GototheLenovosupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.
Table25.Networkconnectionproblemsandactions
SymptomAction
LoginfailedbyusingLDAP
accountwithSSLenabled.
1.Makesurethelicensekeyisvalid.
2.Generateanewlicensekeyandloginagain.
Optional-deviceproblems
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby'(Trainedtechnicianonly)',thatstepmustbeperformedonlybyaTrained
technician.
•GototheLenovosupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.
Table26.Optional-deviceproblemsandactions
SymptomAction
AnLenovooptionaldevicethat
wasjustinstalleddoesnot
work.
1.Makesurethat:
•Thedeviceisdesignedfortheserver(see
http://www.lenovo.com/us/en/serverproven/).
•Youfollowedtheinstallationinstructionsthatcamewiththedeviceandthe
deviceisinstalledcorrectly.
•Youhavenotloosenedanyotherinstalleddevicesorcables.
•YouupdatedtheconfigurationinformationintheSetuputility.Whenever
memoryoranyotherdeviceischanged,youmustupdatetheconfiguration.
2.Reseatthedevicethatyoujustinstalled.
3.Replacethedevicethatyoujustinstalled.
AnLenovooptionaldevicethat
workedpreviouslydoesnot
worknow.
1.Makesurethatallofthecableconnectionsforthedevicearesecure.
2.Ifthedevicecomeswithtestinstructions,usethoseinstructionstotestthe
device.
3.Reseatthefailingdevice.
4.Replacethefailingdevice.
Powerproblems
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby'(Trainedtechnicianonly)',thatstepmustbeperformedonlybyaTrained
technician.
•GototheLenovosupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.
136LenovoSystemx3250M5InstallationandServiceGuide