Actions Yes No
Step 1
a POR into the Diagnostics menu and perform a print test:
Diagnostics Menu > Print Tests > Tray 1
b Adjust the margins if necessary:
Diagnostics Menu > Registration
Does the error remain?
Go to step 2. The problem is solved.
Step 2
Does the skew appear every two pages?
Go to step 9. Go to step 3.
Step 3
a Check the media source.
b If the media is from tray 1, go to step 4.
If the media is from the MPF, go to step 6.
Step 4
Make sure the pick tires are free of debris. Check for wear or damage.
Are they free of wear or damage?
Go to step 5. Replace the pick tires.
Step 5
Check the lift plate on the input tray for damage.
Is it free of damage?
Go to step 11. Replace the input tray.
Step 6
Make sure the MPF pick roller and separator pad are free of debris. Check
for wear or damage.
Are they free of wear or damage?
Go to step 7. Replace the MPF pick
roller and separator
pad. See “MPF pick
roller removal” on
page 263 and
“Separator pad
removal” on page
269.
Step 7
Check the MPF gearbox for wear or damage.
Is it free of wear or damage?
Go to step 8. Replace the MPF
gearbox. See “MPF
gearbox removal” on
page 215.
Step 8
Make sure the front input guide rollers are free of debris. Check for wear
or damage.
Are they free of wear or damage?
Go to step 11. Replace the front input
guide. See “Front input
guide removal” on
page 267.
Step 9
Make sure the redrive rollers are free of debris. Check for wear or damage.
Are they free of wear or damage?
Go to step 10. Replace the redrive
assembly. See “Redrive
assembly removal” on
page 304.
7015
Diagnostic information
42
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