Action Yes No
Step 6
Check the jam access cover if it is blocking the input sensor.
Is it blocking the input sensor?
Replace the jam access
cover. See “Jam access
cover removal” on
page 264
Go to step 7.
Step 7
Check the input sensor cable for proper connection.
Is it properly connected?
Go to step 8. Reseat the cable.
Step 8
POR into the Diagnostics menu and perform a sensor test:
Diagnostics Menu > Base Sensor Test > Input
Does the sensor state on the control panel display change when it is
toggled?
Go to step 9. Replace the input
sensor. See “Duplex
sensor and input
sensor removal” on
page 275.
Step 9
Does the error remain?
Contact the next level
of support.
The problem is solved.
Sensor (input) image jam service check
Action Yes No
Step 1
Check the LSU cables for proper connection.
Are they properly connected?
Go to step 2. Reseat the cables.
Step 2
Inspect the LSU cables and connectors.
Are they free of damage?
Go to step 3. Replace the LSU. See
“Laser scanning unit
(LSU) removal” on
page 309.
Step 3
Check the input sensor cable for proper connection.
Is it properly connected?
Go to step 4. Reseat the cable.
Step 4
POR into the Diagnostics menu and perform a feed test:
Diagnostics Menu > Input Tray Tests > Feed Tests > Tray 1
Does it pass the test?
Go to step 5. Replace the LSU. See
“Laser scanning unit
(LSU) removal” on
page 309.
7015
Diagnostic information
54
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