Action Yes No
Step 3
Check the fuser exit sensor for damage.
Is it free of damage?
Go to step 4. Replace the fuser. See
“Fuser removal” on
page 305.
Step 4
Check the fuser gears and rollers for damage.
Are they free of damage?
Go to step 5. Replace the fuser. See
“Fuser removal” on
page 305.
Step 5
Does the error remain?
Contact the next level
of support.
The problem is solved.
Sensor (narrow media) jam service check
Action Yes No
Step 1
Check the narrow media sensor cable JNRW1 for proper connection to
the controller board.
Is it properly connected?
Go to step 2. Reseat the cable.
Step 2
Check the narrow media/bin full sensor for damage.
Is it free of damage?
Go to step 3. Replace the narrow
media sensor. See
“Narrow media/bin
full sensor removal”
on page 302.
Step 3
Check the redrive rollers for damage.
Are they free of damage?
Go to step 4. Replace the redrive
assembly. See “Redrive
assembly removal” on
page 304.
Step 4
Does the error remain?
Contact the next level
of support.
The problem is solved.
7015
Diagnostic information
59
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