2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer
models, select Next >
> Clear the jam, press OK > .
24y.xx paper jam messages
Error code Description Action
241.01 Paper over tray 1 pass thru sensor on warmup. Go to “Tray 1 jam service check” on page 69.
241.02 Sensor (input) early arriving jam.
241.03 Tray 1 pass thru sensor never became covered when
feeding a sheet from an option below.
241.07 Option tray 1 pass thru sensor never became
uncovered when feeding a sheet from an option
below.
241.13 The media is late reaching the sensor (input) within
the specified time from tray 1.
7015
Diagnostic information
63
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