2-26 Service Manual
7526
242.05 Tray 2 picked, but page failed to reach
the option sensor in time.
Possible causes:
• Incorrect media setting
• Incorrect paper loading
• Incorrect media restraint setting
• Faulty paper pick mechanism
• Ensure proper media is set for the type of paper
used in tray 2.
• Fan media, and stack flat in tray 2.
• Properly set the media restraints in tray 2.
• Check the pick tires in tray 2 and replace if worn.
• If the previous actions do not fix the problem, go
to “242.05—Paper Jam service check” on
page 2-74.
242.10 Tray 2 page exits pass thru made
early.
Possible causes:
• Defective pass thru sensor
• Faulty cable in the connector
OPT1 on system board.
• Ensure the proper media is set for the type of
paper used in tray 2.
• Check for anything in the paper path that might
cause the paper to jam.
• The exits pass thru sensor may not be
functioning properly. Go to “242.10—Paper
Jam service check” on page 2-75.
242.11 Tray 2 sensor never broke.
Possible causes:
• Incorrect tray 2 media setting
• Incorrect Tray 2 paper loading
• Incorrect media restraint setting
• Paper tray failure
• Aligner failure
• Transport belt module failure
• Loading card stock from the
special media tray above the fill
line.
• High humidity (replace paper)
• Ensure the proper media is set for the type of
paper used in tray 2.
• Fan media, and then stack flat in tray 2.
• Properly set the media restraints in tray 2.
• If the problem persists, go to “242.03, 242.11—
Paper Jam service check” on page 2-73.
242.17 Tray 2 detected a jam from idle.
Possible causes:
• Paper jam leaving page over
sensor
• Defective input sensor
• Faulty system board
• Clear away anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to “242.17—Paper Jam service check” on
page 2-76.
242.26 While feeding from tray 2, the pass
thru sensor is not made.
Possible causes:
• Incorrect paper loading for lower
tray
• Incorrect media restraint setting
for lower tray
• Paper tray 2 assembly failure
• Lower tray 3 assembly failure
• Clear away anything in the paper path that might
cause the paper to jam.
• Ensure the proper media is set for the type of
paper used in the lower tray.
• Fan the media, and then stack flat in the lower
tray.
• Properly set the media restraints in the lower
tray.
• Check the pick tires in the lower tray, and then
replace if worn.
• If clearing a paper jam does not fix the problem,
go to “242.26—Paper Jam service check” on
page 2-77.
242.27 While feeding from a lower tray, the
pass thru sensor did not break.
Possible causes:
• Paper tray 2 assembly failure
(feed thru roller)
• Aligner failure
• Transport belt motor failure
• Clear away anything in the paper path that might
cause the paper to jam.
• Reseat option tray 2.
• If the problem persists, go to “242.27—Paper
Jam service check” on page 2-77.
Error code Description Action
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