Diagnostic information 2-19
7510
294.01
Scanner jam
Sensor (ADF pre-registration)
late jam (side 2)
The media is late reaching the sensor (ADF pre-
registration) within the specified time after the ADF
registration motor was turned on.
Go to “294.01 Sensor (ADF pre-registration) late
jam (side 2)” on page 2-97.
294.02
Scanner jam
Sensor (ADF pre-registration)
lag jam (inverting)
The media reached the sensor (ADF pre-
registration) but did not clear it within the specified
time.
Go to “294.02 Sensor (ADF pre-registration) lag
jam (inverting)” on page 2-99.
295.00
Scanner jam
Size mismatch Jam (mix-
size)
During mixed original document feeding, it was
detected that the Fast Scan Direction size was
different from the width of the document guide.
Go to “295.00 Size mismatch jam (mix-size)” on
page 2-102.
295.01
Scanner jam
Size mismatch Jam (no mix-
size)
The second and subsequent documents are
different size from the first document.
Go to “295.01 Size mismatch jam (no mix-size)”
on page 2-104.
295.02
Scanner jam
Invalid combine size jam An invalid document size combination was
detected.
Go to “295.02 Invalid combine size jam” on
page 2-105.
295.03
Scanner jam
Media too short size jam The system detected a document with a length
shorter than 115mm in the Slow Scan Direction.
Go to “295.03 Too short size jam” on page 2-106.
295.04
Scanner jam
Media too long size jam The system detected a document with the following
length in the Slow Scan Direction:
• Simplex mode: 672.4mm or longer
• Duplex mode: 480.1mm or longer
Go to “295.04 Too long size jam” on page 2-107.
295.05
Scanner jam
Mixed size not supported When feeding mixed size originals, the user has
selected a fixed size from the menu settings.
“295.05 Mixed size not supported” on
page 2-109.
298.01 Scanner power cable missing
or unplugged
The scanner is not receiving input power.
Go to “298.01 Scanner cable missing or
unplugged” on page 2-109.
31
Missing or
defective
<color>
cartridge
<Color> toner cartridge
detection error
The <Color> toner cartridge is defective or not
installed.
Go to “<Color> toner cartridge detection error”
on page 2-199.
31
Missing or
defective black
cartridge
Black toner cartridge
detection error
The Black toner cartridge is defective not installed.
Go to “Toner cartridge error” on page 2-192.
Error code or
message
Error contents Description/Action
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