161
6. TROUBLESHOOTING
6.1. Milestone remote connection
A remote connection can be made between the PC on which the MacroPath program is installed and customer
support; for details refer to the MM161 operator manual supplied with the unit.
A remote connection can be made between the terminal of the UltraGROSS unit and customer support; for
details see chapter 2.6.10.
6.2. Return for repair to the manufacturer
This device is usually installed in laboratories where there are specimens and other biological tissues. For your
safety, therefore, you must clean it and decontaminate it before coming into contact with it, and wear gloves
when using this instrument.
You must wear gloves when operating the system.
If the unit needs to be returned to MILESTONE SRL for repairs, the device must be cleaned and
decontaminated prior to shipment to Milestone s.r.l. Please refer to chapter 4. Any units that have not been
decontaminated will not be accepted and you will be contacted with regard to the decontamination cost.
In accordance with international health standards, biohazard materials must be shipped in appropriate
packages (risk of fines).
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