Mitel SX-200 - Console Faults

SECTION MITL9105/911 O-096-350-NA
(:. :.
Fault
Reported As
i
Wrong numbers after
accessing a trunk
Wrong numbers local
Crosstalk on most
extensions and trunks
TABLE 5-3 (CONT’D)
EXTENSION FAULT REPORT PROCEDURES
Step 1
Step 2
If CO trunk can accept
DTMF, ensure that the
DTMF-to-DP conversion is
not programmed in the Trun
Group.
Do Receiver card test
from the test line.
- 48 Vdc bad; replace
power supply.
I
Replace Trunk card.
STOP
Step 3
STOP
Note: Some problems that Line card replacement may cure: no ring, noisy battery and noisy lines.
TABLE 5-4
CONSOLE FAULTS
Fault
Reported As
Console dead except for
for colon in time display
and minor alarm
Console dead no displays
Dial or feature button
inoperative
Console noisy or no audio
Console displays garbage
Incoming trunk calls not
coming to the console
Random errors
indicating fault
on second shelf
Step 1
Ensure that the handset is
properly inserted in the
jack Try the other jack
Check that the console
cable is plugged firmly
into the console
and interconnect card.
Check that the console
cable is plugged into the
correct position on
interconnect card.
At the console check that
this feature button is
programmed.
Change the handset/headset
Change the handset to the
other jack
Unplug console control
card and plug it
back in. If the
console returns to normal, it
has been affected by static
discharge. Ensure the systen
has a console interface card
6X-200 only).
Check console for Night
Service.
Ensure Printer buffer is
not full; i.e., SMDR in
effect and the printer
stopped (*14%).
Check that programming
is complete for second
shelf.
Step 2
Replace Console Control
card
Check interconnect card
voltages:
SX- 100, MAP350-605
SX-200, MAP350-601
Replace console
MAP350501
Press a console button and
observe the Console
Control card to see if
the Data LED flickers.
If it doesn’t, there may
be a console problem; see
MAP350-501
Replace Console Control
card. Replace console.
Perform the Common
Control Test
MAP350-701
Check that the console
handset is plugged into the
console and the console
power fail transfer switch
is set to normal.
Check intershelf
connectors and tables.
Ensure that it is located
correctly.
Step 3
Check interconnect card
voltages:
SX-100, MAP350-605
SX-200, MAP350-601 STOP
STOP
Replace the Console
Control card
Replace the console,
MAP350-501
STOP
STOP
STOP
Check programming to
ensure trunk is not a
direct-in line
STOP
STOP
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