89Terminal Operation
Session Hold
A user may put a terminal on hold during their session. This prevents others from using the terminal
for a period of 10 minutes. This is helpful in situations such as a photocopier running out of paper
etc. The original user must re-validate on the terminal to resume their session. Other users will be
unable to open a new session during this time.
To enter session hold, press the function button whilst in a session and choose Session Hold from
the list of available functions.
This item is only available in the menu if enabled in the terminal's configuration.
Error Messages
Verify Messages
Verify Failed
The record or account specified does not exist or is locked
Verify Error / Wrong File returned
The terminal has attempted to verify a record, but the server has sent back an unexpected packet of
data. The most probable cause is that the communication with the server has gone out of step. This
will rectify itself automatically and should not be fatal.
Verify Timeout
The terminal has requested a verification of a record but has given up waiting for a reply. Possible
causes are network congestion, the server running slowly or Supervisor Net has gone down.
Setup Messages
Download Too Big
A firmware file being sent to the terminal is too big. Usually this is caused by sending the wrong
kind of file to the terminal, however there are sometimes issues with downgrading to a previous
version of firmware due to memory constraints.
Wait Encryption
The terminal has established a connection with the server and is in the process of negotiating an
encryption key. An encryption key is used to guarantee that the communications between the
terminal and the server are protected from interception.
Waiting for Copier
In situations where the terminal is communicating to the photocopier using a serial interface, the
terminal can see the status of the copier and informs the user if the copier is not able to be used at
the moment.
Copier NOT in VM1/2
The terminal is connected to a Konica copier via the serial interface, however the photocopier
hasn't been put into the correct mode of operation.
No Netwrk Connection
The terminal cannot sense a physical connection to the network.
Server not found
The terminal cannot communicate with the Supervisor server. The most probable cause is mis-
configured TCP/IP settings, however it is also possible that it is caused by an interruption on the
network.
To Next Page
Loading...