Troubleshoot With the LEDs
When you turn on the power, the LEDs light as described here:
1. The Power LED lights solid amber. After about one minute, the Power LED turns solid green, indicating
that the startup procedure is complete and the access point is ready.
2. When the startup procedure is complete, verify the following:
• The Activity LED lights solid green or blinks green.
• The 2.4G WLAN LED, 5G WLAN LED, or both LEDs light solid green or solid blue or blink blue
(unless one or both WiFi radios are turned off).
• If a LAN device is connected to the LAN port, the LAN LED lights solid amber or solid green.
You can use the LEDs for troubleshooting. For more information, see the following sections:
• Power LED Is Off on page 128
• Power LED Remains Solid Amber on page 129
• Power LED Is Blinking Amber Continuously on page 129
• Power LED Is Alternating Green and Amber on page 129
• Activity LED Is Off on page 129
• 2.4G or 5G WLAN LED Is Off on page 130
• LAN LED Is Off While a Switch Is Connected on page 130
Power LED Is Off
If you use a Power over Ethernet (PoE) connection and the Power LED and other LEDs are off when the
Ethernet cables are connected, do the following:
• Make sure that the Ethernet cable between the access point and the PoE switch is correctly connected
at both ends.
• Make sure that the other end of the Ethernet cable is plugged into a PoE port (not a non-PoE port) on
a PoE switch (not a non-PoE switch) that is receiving power.
• Make sure that the PoE power budget of the PoE switch is not oversubscribed and that the PoE switch
is capable of delivering PoE power to the access point. Also see Power LED Is Alternating Green and
Amber on page 129.
If you use a power adapter and the Power LED and other LEDs are off when the access point is turned on,
do the following:
• Make sure that the power adapter is correctly connected to the access point and that the power adapter
is correctly connected to a functioning power outlet. If it is in a power strip, make sure that the power
strip is turned on. If it is plugged directly into the wall, verify that the outlet is not switched off.
• Make sure that you are using the NETGEAR 12V, 2.5A power adapter for this product.
Diagnostics and Troubleshooting
128
Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual
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