Why can't subscribers route to a domain name on Nomadix Access?
If subscribers can route to an IP address but not a domain name, it could be due to misconfigured DNS server settings. Review the host, domain, and primary, secondary, and tertiary DNS settings. Alternatively, the DNS server might be down. Check with your service provider to see if the DNS server is operational.
What to do if a subscriber is not redirected to the home page after logging in to Nomadix Gateway for the first time?
If a subscriber isn't redirected to the specified home page after their first login, ensure that home page redirection is enabled in the Access Gateway. Verify that the home page URL was entered correctly. Check that the server hosting the home page is operational and accessible through your service provider. Also, ensure that the DNS settings are correctly configured, including the host, domain, and primary, secondary, and tertiary DNS.
How to fix DHCP not assigning IP address to subscriber on Nomadix Access Gateway?
If a subscriber enabled with DHCP isn't assigned an IP address, the DHCP relay might be enabled with an incorrect IP address for the external DHCP server. Check the IP address and test the communication using the “ping” command. If the IP address is correct, the external DHCP server might be misconfigured. Check the external DHCP server settings, ensuring it is configured to a routable class of IP addresses and that enough IP addresses are specified, and that the subnet is correct. If you suspect the subnet, try using 255.255.255.0. Also, ensure the DHCP relay is enabled and the DHCP service settings in the Access Gateway are properly configured.
How to enable communication with Authorize.Net on Nomadix Gateway?
If you cannot communicate with Authorize.Net when using the internal AAA login Web server, it may be because the internal AAA login server communicates with Authorize.Net on a specified port which is not enabled within the company’s firewall. To resolve this, enable communications with Authorize.Net on port 1111.
Lists essential features of the Nomadix Service Engine (NSE) package for public access networks.
Describes configuring main WAN interface settings: static IP, DHCP, or PPPoE client.
Explains setting up Authentication, Authorization, and Accounting (AAA) services for subscriber management.
Describes blocking administrator access to interfaces and managing source IP lists for enhanced security.
Lists common error messages in Management Interface (CLI/Web) and their causes.
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