1040-0011 Revision 6
2.3 WARRANTY INFORMATION
The Customer shall examine each shipment within 10 days of receipt and inform Novanta of any
shortage or damage. If no discrepancies are reported, the shipment will be considered as delivered
complete and defect-free. Novanta warranties products against defects up to 1 year from
manufacture date, barring unauthorized modifications or misuse. Repaired product is warrantied for
90 days after the repair is made, or one year after manufacture date - whichever is longer.
Contact Customer Service at +1-781-266-5700 to obtain a Return Materials Authorization (RMA)
number before returning any product for repair.
All orders are subject to the Terms and Conditions and Limited Warranty. Contact your local sales
office for the latest version of these documents and other useful information.
Customers assume all responsibility for maintaining a laser-safe working environment. OEM
customers must assume all responsibility for CDRH (Center for Devices and Radiological Health)
certification.
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