given TX1 (local and remote) collaborate to ensure no jobs are running or will
be started before a firmware update is initiated.
To update your TX1 firmware, select one of these options:
Package file update method:
Note: The SD card does not need to be removed from TX1 for this option.
1. Launch the Tableau Firmware Update application.
2. Select the SD Cards item from the top navigation bar.
3. Click the Save TX1 Firmware menu item. A Windows File Explorer browse
window will appear.
4. Navigate to the desired location and tap the Save button. The save location
should be chosen so that TX1 will have access to the firmware package file in
subsequent steps. For this specific firmware update method, it is recommended
to save the firmware package file to a USB drive which will later be plugged
into TX1.
Take note of the name of the firmware package file for reference in subsequent
steps. It will be of the form: tx1-firmware-
yy.q
.tx1_pkg, where
yy.q
represents
the two-digit year and single-digit quarter of the selected firmware release
version.
5. On the TX1 that is being updated, make sure that the memory device (USB
drive or network share) that contains the .tx1_pkg file is mounted and accessible
to TX1. Then open the side navigation menu and tap Firmware Version (or
About). The screen below will appear.
Chapter 3 Configuring TX1
40
OpenText™ Tableau™ Forensic TX1 Imager
ISTX240300-UGD-EN-1
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