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All in One Printer
DP-8020E
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Manual
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82
SEP 2006
Ve
r.
1
.
0
DP-8020E/8020P/8016P
(31)
Remove 4
Screws
(Y3).
(32)
Remove the
SPC Bracket
(926).
(33)
Relea
se the
Harnesses
from Harness Clamp
s.
(34)
Remove 3
Screws
(Y3).
(35)
Remove the
T
oner Bottle Motor Unit
.
(36)
Disconne
ct the
Harness
.
81
83
Table of Contents
Main Page
Default Chapter
2
General Annotations
2
How to Turn off the Power
4
Important Notice
4
For Your Safety
7
Power and Ground Connection Cautions
7
Precautions
7
Consumable Safeguards
8
Installation and Relocation Cautions
8
Operating Safeguards
8
Table of Contents
13
Specifications
15
Control Panel
15
DP-8020 Series for Other Destinations
16
Specifications Table
17
Copy Function
17
Fax, Printer and Internet Fax Functions
27
Fax Function
27
Printer Function
33
Network Scanner Function
35
Internet Fax Function
36
System Combination
38
Options List
39
External View
40
Standard Configuration
40
With Optional System Console Configuration
41
Space Requirements with Options
42
Main Unit
42
Serial Number Contents
43
Sensors
44
Fans and Motors
44
Clutches and Switches
45
PC Boards
45
General Disassembly
46
Disassembling, Cleaning and Replacement
46
Disassembly Instructions
47
Inverting-Automatic Document Feeder (I-ADF) Unit
47
ADF Unit
51
Turn the ADF Upside down
56
Return the ADF to Its Upright Position
56
Cleaning the Rollers, and Rubber
57
Cleaning the Exit Roller
57
Cleaning the Scanner
58
Control Panel Unit, Battery
59
Replace the Battery
59
Scanner Unit
63
Process Unit
68
Cleaning Charge Wire
68
Removing the Old Developer, and Toner
70
Removing the Old OPC Drum
71
Fuser Unit
74
Cleaning Exit 2 Roller
75
Cleaning Separators
77
Cleaning Fuser Roller
77
Cleaning Thermostat
78
Cleaning Thermistor Assembly
78
Cleaning Pressure Roller
78
Drive Unit
79
Drive Motor, and Toner Bottle Motor
79
Lift up Motor, and 3Rd Main Motor
83
Cleaning Bias Transfer Roller
86
Cleaning Duplex Feed Rollers
86
Bypass Paper Tray
87
Cleaning Feed Roller
87
Cleaning Separation Roller
88
Paper Feed Module
89
Cleaning Pickup Roller
89
PC Boards, and Power Supply PC Boards
92
SC PC Board
92
SPC PC Board
93
Power Supply PC Boards
94
LSU Unit
96
Filter
97
Hardware Identification Template
98
Preventive Maintenance
101
Maintenance, Adjustments and Check Points
101
Laser Handling Precautions
102
Preventive Maintenance Method
103
Required Tools
103
Preventive Maintenance Points
104
Preventive Maintenance Check List
106
LCD Display Brightness Adjustment
107
Total Counter View Mode on the LCD
107
"Call for P/M ADF"
108
"Call for P/M"
108
Resetting the P/M (Preventive Maintenance) Counter
108
U14 "Replace the Toner Waste Container"
108
Lubrication Point List
109
Firmware Configuration
110
Hardware Configuration
110
SC PC Board Firmware
110
Updating the Firmware
110
Firmware Updating Ports
111
Preparing the Firmware Code
111
SPC PC Board Firmware
111
Updating through a LAN Port (the Quickest, and most Easiest Method)
111
Install the Local Firmware Update Tool to Your PC
112
Preparing the Main Unit for the Firmware Upgrade
112
Updating through the USB Port (Alternate Method)
112
Upgrading the Main Unit's Firmware Code
112
Creating a Master Firmware Card
114
Updating the Firmware Using the Master Firmware Card
114
Utilizing the Firmware Update Kit
114
Firmware Emergency Recovery
116
Notice after Installing the HDD Option
116
User Authentication Function Confirmation
116
Firmware Version
117
Copy Quality Adjustment Procedure (Order)
118
Contrast Adjusting
119
PWM Adjustment
120
Adjusting the Printer Registration, LSU Image Side to Side
121
LSU Image Side to Side Adjustment for the Tray
121
Printer Registration
121
100% Read Adjustment
122
LSU Image Side to Side Adjustment for the ADU
122
Original Registration & CCD Read Adjustments
122
ADF 100% Image 1-Sided Adjustment
123
ADF Original Read Edge & ADF Main Scan Adjustments
123
Double Exposure Lead, and Side Edge Adjustments
124
Glossary of Electrical Abbreviations
125
Signal Waveform
125
PNL1 PC Board
158
ADF PC Board
169
CST2 PC Board
174
CST3 PC Board
178
FXB PC Board
183
Initial Troubleshooting Flowchart
186
Improper LCD Display
187
Black Copy
188
Printed Copy Quality Problems
188
Blank Copy
189
Vertical White Lines
190
Ghost Images
191
Vertical Dark Lines
192
Horizontal Dark Lines
193
Dark Background
194
Light Print
195
Horizontal White Lines
196
Improper Fusing
197
Printed Image Does Not Bond to the Paper
197
Black Dots
198
Voids in Solid Areas
198
Recording Paper Creases
199
Poor Printed Copy Quality
200
Document Skewing
201
Example of Printed Image
202
LSU Skew Adjustment
202
Abnormal Printing
203
Scanned Copy Quality Problems
204
Print Skew Adjustment for Platen Glass Scanning
205
Document Feeder (ADF)
207
No Document Feed
207
Document Jam
208
Document Skew
209
ADF Feed Skew Adjustment
210
Front Page Skew Adjustment
211
I-ADF Feed Skew Adjustment
211
Back Page Skew Adjustment
212
I-ADF Free Stop Adjustment
212
Checking Network Configuration
213
Troubleshooting the LAN Interface
213
System Diagram Model
214
Testing the TCP / IP Network
214
Checking Current Configuration
215
Using "PING" to Test Physical Connectivity
215
Pinging the Default Gateway (Default Router IP Address)
216
Pinging the SMTP/POP Server
216
Pinging the Unit
216
Tracing a Packet Route
217
Tracing the Route to SMTP/POP Server
217
Managing Network Route Tables
218
MX(Mail Exchange) Record in Domain
219
Ns(Name Server) Record in Domain
219
Testing Unit Using the TELNET Command
220
Error Codes (for Copier)
221
User Error Codes (U Code)
221
Jam Error Codes (J Code)
223
Jam Sensor Location of I-ADF
223
Jam Sensor Location of ADF
224
Jam Sensor Location of Printer
224
Jam Error Codes (J Code) Table
225
E1: Optical Unit Error
227
E2: Lift DC Motor Error
227
Mechanical Error Codes (E Code)
227
Fax Information Codes
231
Information Codes Table (for Facsimile)
231
1St Digit: Manufacturer Code
237
Diagnostic Codes (for Facsimile)
237
Journal Example
237
2Nd Digit
238
3Rd Digit
238
4Th Digit
239
5Th Digit
239
6Th Digit
240
7Th Digit
240
8Th Digit
241
9Th Digit
241
Checking the Basics
244
Document Does Not Print Properly
244
Troubleshooting (for Printer)
244
Error Message Appears on the PC
245
Error Message Appears on the Unit
245
System Error (CD Drive Related Error During Installation)
245
Service Mode Procedure
246
Service Modes (for Copier)
246
F5 / F6 Information List (Sample)
247
Machine Setup Information List (Sample)
248
F7 Total Counter List (Sample)
249
Check Input
250
F4 Mode: Input/Output Status Test
250
F4 Mode (Check Input)
251
Check Output
254
F4 Mode (Output Check)
254
F5 Mode: Function Parameters (for Copier)
257
F6 Mode: Adjust Parameters (for Copier)
263
F7 Mode: Electronic Counter
268
F8 Mode: Service Adjustment
269
F9 Mode: Unit Maintenance
271
Fax Service Mode Procedure
273
FAX Service Mode Table
273
Service Modes (for Facsimile)
273
Fax Service Mode 1 (Function Parameter Setting)
274
Function Parameter Table
274
Continuous Polling (Station Mode)
281
Function Parameter No. 070 (Line Error)
281
Function Parameter No. 071 (Total Error)
281
Fax Service Mode 3 (Printout of Lists, Reports, and Test Results)
282
Function Parameter List (Sample)
283
Page Memory Test
284
Printer Report
285
All Document Files
286
Protocol Trace
287
Toner Order Form
288
Binary Signal
290
Tonal Signal
291
Tonal Signal Table
291
DTMF Dual Tone
292
DTMF Signal
292
DTMF Single Tone
292
DTMF Single Tone Table
292
Binary Signal (V.34)
293
Binary Signal Table
293
Fax Service Mode 6 (RAM Initialization)
294
RAM Initialization Table
294
Automatic Transmission/Printout
295
FAX Service Mode 8 (Check & Call)
295
Printer Reports
295
Service Alert Report Format
297
Maintenance Alert Report Format
298
Service Mode 9 (System Maintenance)
301
System Maintenance Table
301
System Description
302
Mechanical Operation
302
Scanning Mechanism (Flatbed)
302
Transmit Mechanism
302
Automatic Document Feeder
304
Original Setting and Size Sensors
304
Feeding and Separation
304
Transmission and Ejection
304
Inverting Automatic Document Feeder
306
Switching from the ADF Mode to the I-ADF Mode
306
Scanning the Front and the Back Side of an Original
306
Eject by Reverse Rotation
306
Receive Mechanism
308
Paper Tray
308
NP Sensor Operation
308
Paper Tray Operation
309
Paper Tray (Optional) Operation
310
Paper Tray Lift up Mechanism
311
Paper Tray Recording Paper Size Setting
312
Sheet Bypass
313
Sheet Bypass Operation
313
Laser Unit
314
Fuser Operation
315
Fuser Roller
315
Thermistor Assembly
315
Pressure Roller
315
Printing Process Operation
316
Developer Unit
316
Construction of the Developer
316
Developing
316
Installation
318
Set up Precautions
318
Space Requirements
319
Main Unit
319
Main Unit + ADF
319
Main Unit + I-ADF
319
Unpacking
320
Installation Procedure
321
Unlocking the Scanner
321
Unlocking the Pressure Roller
321
Preparing the Process Unit
322
Installing the Process Unit
324
Setting the Default Destination
326
Toner Density Control (TDC) Adjustment
327
OPC Counter Reset
327
Installing Toner Bottle
327
Paper Size Setting (Paper Tray) for Your Customer
328
Serial Number Setting for the Maintenance Report
328
Exposure (Standard Adjustment)
329
User Authentication, And/Or Via Fax Server Function Confirmation
329
Options and Supplies
330
Firmware Version Table
330
Main Unit Firmware Code Updating Instructions
330
Service Notes "Firmware Update" for PCL or PS Option Installation for DP-8020/8016
330
Updating through a LAN Port
330
Erasing the Master Firmware Card
334
Installing the Printer Controller Module for PCL6 (DA-PC820)
335
Installing the Printer Controller Module for PS / PCL6 (DA-MC820)
337
Installing the Fax Communication Board (DA-FG180)
339
Installing the Keyboard Option (DA-KB180)
349
Installing the Hard Disk Drive Unit (DA-HD18)
353
Change from 200 to 1,000 Station Address Book
360
Step Sequence of Turning off the Power Switch
360
Using Network Address Book Editor to Transfer the Address Book Data
360
Installing the Expansion F-ROM Board (DA-EM600)
362
Installing the Sorting Image Memory 16 / 64 / 128 MB
364
Installing the Expansion Flash Memory Card 4/8 MB (UE-410047/410048)
365
Installing the Accounting Software (DA-WA10)
366
Installing the Inverting Automatic Document Feeder (DA-AR202)
367
Double Exposure Lead and Side Edge Adjustments
373
Installing the Automatic Document Feeder (DA-AS181)
374
When Adjusting the ADF Unit
378
2Nd/4Th Paper Tray
380
3Rd Paper Tray
380
Deluxe Stand for USA and Canada Only
380
Installing the 2Nd/4Th Paper Tray (DA-DS184), 3Rd Paper Tray
380
Installing the 2Nd, 3Rd and 4Th Paper Trays
381
Stand for Other Destinations
381
3Rd Paper Tray Unit
382
Bottom Paper Tray Unit
382
Installing the Platen Cover (DA-UC200) for PU
388
Installing the Dehumidifier Heater Kit (DZTQ000074)
389
Installing the Dehumidifier Heater Kit for Paper Tray (DZHP009959)
400
Installing the Mechanical Counter (DZTK000002)
408
Installing the Key Counter Harness Kit (DA-KH180)
412
Replacing the OPC Drum
418
General Network Information
421
Network Protocol
421
OSI Reference Mode
421
Protocol
422
Cable
422
Layer Functions and Technology
423
MAC (Media Access Control)
423
Network Control
423
(Ethernet) Frame Format
423
Token Frame Format
424
Data Frame Format
424
Ethernet
425
802.3 (CSMA/CD) Network Type
425
Ethernet Configuration
425
Repeater
426
NIC (Network Interface Card)
426
Ethernet Cable Pin Configuration
426
Network Layer
427
IP Address
427
Subnet Mask
428
Subnet Outline
428
Internet Protocol
429
IP Datagram
429
Router
430
Packet Filtering Sample
430
Address Conversion
430
IP Masquerade
430
Transport Layer
431
TCP (Transmission Control Protocol)
431
TCP Segment in IP Datagram
431
TCP Segment Outline
431
TCP 3 Handshake General Flowchart
432
Upper Layer
433
DNS (Domain Name System)
433
DNS Name Resolution Sample
433
Primary Name Server
434
Secondary Name Server
434
SOA (Start of Authority) Record
435
A (Address) Record
436
PTR (Pointer) Record
436
CNAME (Canonical Name) Record
436
NS (Name Server) Record
437
MX (Mail Exchange) Record
437
Reverse Lookup
437
Forwarding
437
SMTP (Simple Mail Transfer Protocol)
438
Mail Header Sample
438
Internet Mail Sending and Receiving
438
ITU T.37 and RFC2305
439
Mode of Operation
439
Implementation Requirements for T.37 Simple Mode Table
439
Offramp Gateway (When Implemented)
440
Definitions and Abbreviations
440
RFC Reference
440
File Format for Internet Fax
441
Minimal Set
442
Addressing
442
Delivery Failure
444
Image File Format
444
Message Header Contents
444
Communication Protocols
445
Opening and Closing
446
Mail (MAIL)
446
Recipient (Rcpt)
446
Data (DATA)
446
Numeric Order List of Reply Codes
447
POP (Post Office Protocol Version 3)
448
Basic Operation
448
POP3 Command Summary
449
Minimal POP3 Commands
449
Optional POP3 Commands
449
Sample of a POP3 Protocol Log
449
POP 3 Command & Reply Procedure
450
Troubleshooting from a PC
451
Verifying the Configuration and Mail Account Type (SMTP or POP)
452
Dynamic Host Configuration Protocol (DHCP) - Extended Feature
453
DHCP Messages and Purpose of Use
453
State-Transition Diagram for DHCP Clients
455
Message Disposition Notifications (MDN) - Extended Feature
456
Delivery Status Notification (DSN)
456
Additional Document Capabilities
457
Additional Document Capabilities Exchanging
457
Request
457
Recipient's MDN Response
458
MDN Request Sample
458
MDN Response Sample
458
Processing Confirmation
459
Lightweight Directory Access Protocol (LDAP) - Extended Feature
460
Lightweight Challenge-Response Mechanism POP (APOP) - Extended Feature
460
SMTP AUTH Overview
462
SMTP Service Extension for Authentication (SMTP Auth) - Extended Feature
462
Error Codes
463
A Password Transition Is Needed
463
Encryption Required for Requested Authentication Mechanism
463
Temporary Authentication Failure
463
Direct SMTP Transfer - Extended Feature
464
Direct Internet Fax XMT Overview
464
Schematic Diagram
465
General Circuit Diagram
465
Operating Instructions
467
Network Firmware Update Tool (LAN)
468
Supporting Panasonic Fax/Copier Models
469
General
469
Setting up the Network Firmware Update Tool
470
Installation
470
Uninstalling the Network Firmware Update Tool
471
Preparing the Firmware Update
472
Preparing the Unit to Accept the Firmware Code
472
Using the Network Firmware Update Tool
473
Local Firmware Update Tool (Parallel /USB Port)
483
General
484
Supporting os
484
Supporting Panasonic Fax/Copier Models
484
Installing the Hardware on the Panasonic Fax/Copy Machine
485
Installing the Local Firmware Update Tool
485
Installation
485
Installing USB Firmware Update Driver (for the USB Port Model Only)
486
Uninstalling the Local Firmware Update Tool
487
Preparing the Firmware Update
488
Preparing the Unit to Accept the Firmware Code
488
Preparing the Firmware Code
488
Using the Local Firmware Update Tool
489
Unit Information of the Firmware Update Mode
496
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