4-10 DA80F/DA95F AddressRight™ Printers Service Manual (SV61962 Rev. A)
4 • Troubleshooting/Diagnostics
Table 4-5 Printer Error Codes
4.4 Error
Codes
Error Text Probable Cause Solution
Paper Too Short Material length speci-
fied incorrectly
Check job settings on paper size
Sensors Blocked Material in paper path Remove paper and clean sensors
Stream Feed Error Feeder out of adjust-
ment
Adjust feeder
NVRAM Not Valid Electronic failure on
Main Board
Reboot printer. Reset settings to
factory default (see section A.4).
Download new firmware. Replace
Main Board if problem persists.
Sensor Dirty Paper dust on sensor Clean and calibrate sensors
Sensor Failure Sensor not functioning
properly
Reboot printer; clean and cali-
brate sensors. If persists, check
cables and replace sensor if need
be.
Black Ink Empty HDx Cartridge “x” (1-6) is
empty
Replace cartridge
Conveyor Full Conveyor is full of
material
Clear conveyor
PROM Failure Electronic failure on
Main Board
Reboot printer. Replace Main
Board if problem persists.
Feeder Stall Error Stack is too heavy or
material is jammed
Remove jam and reduce stack
weight (also see troubleshooting
tables)
Jam At Exit Clear jam
Jam At Feeder Clear jam
Jam At SOP SOP = Paper Sensor Clear jam
Jam To Exit Clear jam
Jam To SOP SOP = Paper Sensor Clear jam
Out Of Memory Power down and up printer. Break
job into pieces or reduce com-
plexity of piece with overlays
Paperout At SOP SOP = Paper Sensor Add material to or adjust the ex-
ternal feeder
Paper Too Long Adjust feeder and clean sensors
Paper Trans Err #x Paper Transport Error
“x” (1-8, for various
conditions)
Do standard printer setup (page
4-1)
Paper Out At Feeder Add material to or adjust feeder
Stacker Full Remove material from stacker
Transport Stall Err Remove jam from transport (also
see troubleshooting tables)
Unknown Error Clear all material from paper path
and resume if message reoccurs
call service
✍
TIP: Device name
is unique to each
printer’s main board.
Therefore, replacing
an existing main board
in the printer gives that
printer a new device
name.
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