DA80F/DA95F AddressRight™ Printers Service Manual (SV61962 Rev. A)
4-9
Troubleshooting/Diagnostics • 4
4.4 Error
Codes
Error Text Possible Resolution
00 Internal error 1. Power down and up to see if it clears
2. Replace main board
01 Bad OS Version 1. Check all cables
2. Attempt firmware flash (download)
3. Replace main board
02 Bad FPGA Version 1. Reboot printer (power down and up)
2. Reset printer to factory default settings
(see section A.4).
3. Attempt firmware flash (download)
4. Replace main board
03 Language File Error 1. Check all cables
2. Attempt firmware flash (download)
3. Replace main board
05 No J33/Transport Sensor Cable 1. Check J33 cable
2. Replace transport sensor
11 Newport Board X Not Present Newport Board = print head board
1. Check all cables
2. Replace print head board “X”
3. Replace main board
Table 4-4 Power-Up Printer Errors
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