Pitney Bowes DA80F - Troubleshooting

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DA80F/DA95F AddressRight™ Printers Service Manual (SV61962 Rev. A)

4-13

Troubleshooting/Diagnostics • 4

Figure 4-6 Sample Envelope Printed with a Variety of Options

All 3 versions of FIM

Barcode (USPS)

Return Address

4.5 Print

Samples for

Troubleshooting

Main Page

Default Chapter1
- Service Manual1
- Table of Contents3
Chapter 1 - Introduction7
- Purpose of this Manual7
- Book Organization8
- 1.4 Safety8
Chapter 2 - Specifi Cations11
- Product Description11
- System Requirements11
- Physical Equipment Specifications11
- Print Specifications13
- Material Specifications17
Chapter 3 - Theory21
- Changes from Earlier Models21
- Printer Architecture22
- Operating Sequence25
Chapter 4 - Troubleshooting/Diagnostics27
- Block Diagrams28
- Main Controller Board Diagnostics30
- Error Codes35
- Print Samples for Troubleshooting38
- Troubleshooting39
- Feeding Issues40
- Printing Issues45
- Display Issues49
- Miscellaneous Issues49
Chapter 5 - Removal & Replacement51
- List of Procedures51
- Rear Cover and Keyboard/Lcd Display Board53
- Main Processor Board54
- Encoder Assembly57
- Paper Top Sensor Assembly (Emitter)59
- Paper Bottom Sensor Assembly (Receiver)59
- Feeder Sensor Assembly (Emitter and Receiver)60
- Front Bottom Cover Assembly61
- Transport Timing Belt62
- Feed Motor Timing Belt63
- Feed Roller Pulley and Feed Roller Assembly64
- Roller Assembly65
- Transport Motor Assembly68
- Motor Assembly69
- H-Block Assembly (Media Separators)70
- Print Head Cables and Print Head Boards71
- Entry Idler Roller Arm78
- A Feed Deck80
- B Front Plate Assembly82
- Transport (Metal Grit) Roller84
- Exit (Rubber) Roller86
- Power Supply87
- Print Head Access Door88
- Rear Cover/Side Guides89
- Lower Sensor Receiver Assembly91
- H Block" Roller (Media Separator)93
- Feed Belts and Rollers94
- Motor/Drive Assembly97
  - Printer Top Cover98
  - Front Cover and Keyboard/Lcd Display Board99
- Rear Cover and Processor Board101
  - Rear Cover and Processor Board102
- Paper Sensor and Sensor Bar104
- Entry Roller Support Assembly105
- Intermediate Idler Rollers Assembly106
- Idler Roller Support ("Module A") Assembly107
- Idler Roller Support ("Module B") Assembly107
- Idler Roller Support ("Module B") Assembly108
- Print Head Cables and Print Head Boards109
- Belt Drive Assembly117
- Media Belts119
- Encoder Assembly121
- Drive Belt/Motor Assembly124
- Power Supply125
Chapter 6 - Adjustments127
- List of Adjustments127
Adjustments for All Models127
- LCD Display127
- Feeder Sensor Test and Calibration128
DA80F (WF81) Adjustments129
- Leveling the Print Head Assembly to Deck (Belts)129
DA95F (WF96) Adjustments131
- Leveling the Print Head Assembly to Deck131
- Adjustable Thickness Knob and Eccentric Sprockets132
Chapter 7 - Maintenance Procedures135
- General Maintenance135
- Specific Maintenance136
Appendix A - Printer Control Panel Menus and Utilities137
- Control Panel Menus for the Printer137
- For the Printer138
- A.2 LCD Control Panel Menu139
- LCD Main Menu140
- LCD Setup Menu146
  - Use Conveyor146
TIP: after Changing a147
- Again for the New Set147
- Setup Menu, You Need147
- The RJ-11 Connec147
- Tings to be Recognized147
TIP: for a Pin-Out of147
- To Power down the Printer and Power It up147
  - Setup Menu149
  - Enable, Disable152
- LCD Service Menu159
- Setting Factory Defaults (from LCD Menu163
- Conveyor Type164
  - Activate Polarity Rising Edge164
  - Conveyor on164
Lines Per Address164
- Line Termination164
- Port Number164
- Printer Control Panel Menus and Utilities • Appendix A164
- Tcp/Ip164
- Use Conveyor164
- Updating Firmware166
  - Subnet Mask167
Appendix B - Printer Communications171
- B.1 Communication Scenarios171
- Troubleshooting Tables174
  - Clear Memory174
- Testing Printer Communications Within a Network176
Appendix C - Schematics179
- Main Processor Board for both Printers179
- DA80F (WF81) Printer Block Diagram179
- DA95F (WF96) Printer Block Diagram179
Appendix D - Print Head Alignment183
- Reason for this Appendix183
- Print Head Alignment Procedure184
Appendix E - Printing Standards189
- USPS® Delivery Point Barcode (DPBC190
- USPS® PLANET Code Barcode191
Index198

Pitney Bowes DA80F - Troubleshooting

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