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Adam BrownAug 8, 2025
Why can't I connect to the Internet using my Planet WDAP-C7200AC?
- BbrownryanAug 9, 2025
There could be several reasons why you're unable to connect to the internet. First, check the Internet connection status in the ‘Status’ -> ‘Internet Connection’ menu on the router connected to the AP. If you've previously connected a computer directly to the internet, try doing so again to see if the issue lies with your internet service provider. Also, double-check the PPPoE / L2TP / PPTP user ID and password entered in the router’s settings. If you still can't connect, try resetting both your AP and the device provided by your Internet service provider. If you can connect to some websites but not others, review your URL/Keyword filter settings. Sometimes, the Internet may be slow, so please be patient.
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