HELP MESSAGES
52 Planmeca ProMax 3D Max with ProTouch
User’s Manual
15 HELP MESSAGES
The X-ray unit incorporates a self-checking feature that
monitors the operation of the unit. If the system detects an
operating error a help message (e.g. H101) appears on
the touch screen.
The X-ray unit will not accept any commands from the
user until the help message is cleared from the touch
screen. Clear the message by touching the green check
mark.
The following list shows, in numerical order, all the help
messages that can appear.
Code Explanation Comments
H101 Exposure switch The exposure button was released
before end of exposure.
Guide the patient away from the
X-ray unit before moving the
C-arm.
Press and hold down the
exposure button for the entire
duration of the exposure.
H102 The exposure button is stuck or the
cable is short circuited.
Release the exposure button.
If necessary, contact your
service technician to replace the
exposure switch.
H105 Emergency stop
button
The emergency stop button has been
activated.
All movements of the X-ray unit
are blocked, no radiation is
generated.
Guide the patient away from the
X-ray unit. Then release the
emergency stop button to
resume normal operation.
H142 Height movement Height movement is not possible
because the stop plate at the bottom of
the column was activated.
Clear any obstruction before
moving the column again.
H144 Height movement is not possible
because one (or more) of the
positioning control buttons or the
positioning joystick is stuck.
Release the button / joystick.
H148 Height movement is not possible. The
position of the patient support table is
too high.
Press the X-ray unit down
button to move the patient
support table down.
H149 Height movement was stopped
because the C-arm cannot be moved
lower.
Clear any obstruction before
continuing.
H150 Height movement was stopped
because the patient support table
cannot be moved lower.
Clear any obstruction before
continuing.