101
Chapter 5: Troubleshooting
• Responding to an Audible Alarm (below)
• Checking LEDs (page 101)
• Promise Utility (page 104)
• Viewing the Event Logs (page 104)
• Physical Drive Problems (page 106)
• Disk Array and Logical Drive Problems (page 110)
• Subsystem Problems (page 115)
• Connection Problems (page 118)
This chapter deals problems you might encounter with your Pegasus unit and
how to resolve them.
Responding to an Audible Alarm
The Pegasus unit has two beep patterns:
• Two beeps, not repeated – The Pegasus is powering up or ready
• Two beeps, continuously repeated – The Pegasus reports a problem
When you boot Pegasus unit, the buzzer beeps twice to acknowledge power up
and twice again when the unit is online and ready for work.
If you hear the repeating two-beep pattern, check the following items:
• System Status LED (below)
• Drive Carrier LEDs (page 103)
Checking LEDs
When you boot Pegasus unit, the Power Button LED turns orange. When fully
booted, the LED turns blue. See page 102, Figure 1.
See “Subsystem LEDs” on page 102.
The drive carrier Power/Status LEDs turn blue if a physical drive is installed.
See “Drive Carrier LEDs” on page 103.
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