Chapter 5: Troubleshooting
117
To cool down a Pegasus unit:
• Correct any problems identified above.
• Shut down the Pegasus unit.
Press and hold the Power Button for a few seconds until the LED turns red.
The Promise Utility displays the message: Unable to connect to the device.
• Wait at least one hour, then restart the Pegasus unit.
Press the Power Button. The Pegasus boots within a few seconds.
Power Supply
The power supply used in the Pegasus unit is not field-replaceable. If there is any
problem with the power supply, contact Technical Support to make arrangements
for a repair. See page 121.