Chapter 3: Management with the Promise Utility
43
Clearing a Stale or a PFA Condition
Stale – The physical drive contains obsolete disk array information.
PFA – The physical drive has errors resulting in a prediction of failure.
Be sure you have corrected the condition by a physical drive replacement, rebuild
operation, etc., first. Then clear the condition.
To clear a Stale or a PFA condition:
1. Do one of the following actions:
• Click the Physical Drive icon.
• From the Device menu, choose Physical Drive.
2. Mouse-over and click the physical drive you want then click the Clear button.
3. Click the Confirm button.
If the physical drive has both a Stale condition and a PFA condition, the first
click removes the Stale condition. Click the Clear button a second time to
remove the PFA condition.
Forcing a Physical Drive Offline
This feature applies only to physical drives assigned to disk arrays.
To force a physical drive offline:
1. Do one of the following actions:
• Click the Physical Drive icon.
• From the Device menu, choose Physical Drive.
2. Mouse-over and click the physical drive you want then click the Force
Offline button.
3. In the Confirmation box, type the word “confirm” in the field provided and
click the Confirm button.
Caution
Forcing a physical drive offline is likely to cause data loss. Back up
your data before you proceed. Use this function only when
required.
Important
Forcing a physical drive offline causes your logical drives to
become degraded. If Auto Rebuild is enabled and a spare drive is
available, the disk array begins rebuilding itself automatically.
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