Promise Technology Vess A6120 - Contacting Technical Support

contactIng tecHnIcal Support
PROMISE Technical Support provides several support options for PROMISE users to access information and
updates. We encourage you to use one of our electronic services, which provide product information updates for
the most efcient service and support.
PROMISE E-Support: https://support.promise.com
PROMISE web site: http://www.promise.com
When you contact us, please have the following information available:
• Product model and serial number
• BIOS, rmware, and driver version numbers
• A description of the problem / situation
• System conguration information, including: motherboard and CPU type, hard drive models, SAS/SATA/
ATA/ATAPI drives & devices, and other controllers.
227
Technical SupportVess A6120 Product Manual