9 March 2004 SERVICE CALL CONDITIONS
4-7
Trouble-
shooting
No.
Definition
Symptom Possible Cause
Network I/F error 850 C
The network address is not correct, or
an error occurs in the NIB.
•
Defective NIB
• Defective controller
IEEE 1394 I/F error 851 C
An error occurs in the driver.
• Defective IEEE 1394 interface board
• Defective controller
IEEE 802.11b/Bluetooth card error (startup) 853 C
The controller can access the wireless
LAN/Bluetooth board, but cannot
access the wireless LAN/Bluetooth card
during startup.
• Loose connection
• Defective wireless LAN/Bluetooth
card
• Defective controller
IEEE 802.11b/Bluetooth card error (during operation) 854 C
The controller can access the wireless
LAN/Bluetooth board, but cannot
access the wireless LAN/Bluetooth card
during startup.
•
Loose connection
• Defective wireless LAN/Bluetooth
card
•
Defective controller
IEEE 802.11b/Bluetooth card error 855 C
An error is detected in the wireless
LAN/Bluetooth card.
• Loose connection
• Defective wireless LAN/Bluetooth
card
•
Defective controller
IEEE 802.11b/Bluetooth interface board error 856 C
An error is detected in the wireless
LAN/Bluetooth interface board.
• Loose connection
•
Defective wireless LAN/Bluetooth
interface board
• Defective controller
USB I/F error 857 C
An error occurs in the driver.
• Loose connection
• Defective controller
SD card authentication error 866 C
The SD card does not contain a correct
license code.
• Data corruption
SD card access error 1 867 B
The SD card is removed from the slot
during operation.
• Loose connection
SD card access error 2 868 B
An error is detected in the SD card.
•
/Bluetooth SD card
• /Bluetooth SD controller
Address book data error 870 C
An error is detected in the address
book data.
•
Data corruption
• Defective firmware
Flash ROM error 871 C
An error is detected in the address
book stored in the flash ROM.
•
Defective flash ROM device
• Defective flash ROM
Electrical total counter error 900 B
The electrical total counter contains
incorrect data.
•
Defective NVRAM on the controller