Troubleshooting When Using the Printer Function
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Hardware Problem:
Ethernet
An error has occurred in
the Ethernet board.
Turn off the main power switch, and
back on again. If the message appears
again, contact your service representa-
tive.
You do not have
the privileges to
use this function.
Use of this function is re-
stricted.
Contact the administrator.
Authentication
has failed.
• The login user name
or password entered
is incorrect.
• The machine current-
ly cannot perform au-
thentication.
• Check your login user name and
password.
• Contact the administrator.
Parallel I/F
board has a prob-
lem.
An error has occurred in
the parallel interface
board.
Turn off the main power switch, and
back on again. If the message appears
again, contact your service representa-
tive.
Printer font er-
ror.
An error has occurred in
the font settings.
Contact your service representative.
Memory Overflow
Maximum capacity of
PCL 5e/6 or PostScript 3
list display has been ex-
ceeded.
Reduce the value of [Resolution] in the
printer driver. Alternatively, select
[Frame Priority] from [Memory Usage] in
[System]. If this message continues to
appear after taking these steps, de-
crease the number of files sent to the
machine.
Message Cause Solution
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