Media never picks
FRU Action
Paper feed (pick tires)
tray 1
Paper feed (pick tires)
tray 2
Media drive ASM
Media feed clutch
ASM
Manual feed clutch
ASM
P/U and manual feed
solenoid
ACM drive shaft
Open the left cover, and verify that the solenoids and clutches are
functioning when an attempt is made to feed the media.
Make sure the rubber tires on the ACM are installed and clean.
Replace the tires, ACM drive, clutch assemblies, solenoids, or drive shaft as
necessary.
Media occasionally mispicks or picks multiple sheets at once
FRU Action
Tray 1
Tray 2 (option)
Check tray for media catch points.
If the sheet being fed stops momentarily, then the ACM applies additional
vertical force, causing additional sheets to feed.
Do not mix media types in one tray.
Paper pick tires(Tray 1
or tray 2)
Check the tires in the ACM assembly for signs of wear or damage.
Replace the tires as necessary.
ACM clutch
Manual feed clutch
Media feed clutch
ASM (tray 1 only)
Manual feed clutch
solenoid
Open left cover, and observe the solenoid and clutch actions at the ACM
and manual feed shafts as a print job is attempted.
Replace the faulty part.
6. Troubleshooting
248
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