Media “trees,” wrinkles, stacks poorly, or curls
FRU Action
Fuser
This problem is most likely due to a worn backup roll. It causes the machine
to run hotter than required for the media being printed. Excessive heat can
cause media treeing problems, poor stacking, or curl.
Print the menu sheet found under Utilities.
Look at the media settings. Some, such as card stock or rough texture, may
require a higher fuser temperature, which leads to more of these problems
(except stacking) in plain paper.
• Change settings using the printer driver.
• Use the local printer setup utility (included on the CD) to change the
NVRAM settings.
Try a different ream of paper. Moist media has a higher tendency to crease
(treeing) and curl.
6. Troubleshooting
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