• The fields requesting the code levels, model number, type of problem are auto-filled. If the
information is not in the fields, it can be retrieved from the SE menu. The SE menu can be accessed
by pressing **411 on the keypad or typing http://machine ipaddress/se in a Web browser.
1.
After all the requested information is entered into the Fax Checklist Web page, press the "Submit"
button on the bottom of the page. A dialogue asking you to save the file will appear.
• The file generated by the machine is not automatically transmitted to second-level support. It is
placed on the computer desktop.
2.
Enter a name for the file, and indicate where you want to save the file.
3.
Press "OK". The file appears on the desktop.
4.
E-mail the file to second-level support.
6. Troubleshooting
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