Service Call 622-691
SM 6-57 D255/D256/M281/M282
Troubleshooting
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC672-13 D Controller start up error
The operation panel detects that the controller is down due to other
reason shown in SC672-10, SC672-11, and SC672-12.
Controller stalled
Board installed incorrectly
Controller board defective
Operation panel connector loose, broken, or defective
Controller late
1. Turn the main power OFF/ON.
2. Check the connection of the operation panel.
3. Check the connection of the controller board.
4. Replace the controller board.
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC672-99 D Controller start up error
The operation panel software ended abnormally.
Controller stalled
Board installed incorrectly
Controller board defective
Operation panel connector loose, broken, or defective
Controller late
1. Turn the main power OFF/ON.
2. Check the connection of the operation panel.
3. Check the connection of the controller board.
4. Replace the controller board.
SC No. Type Error Name/Error Condition/Major Cause/Solution
673-10 D
Operation panel Flair communication error (Smart Operation Panel)
This SC is issued only for the machine that has the Smart Operation
Panel installed.
• Communication between Smart Operation Panel and main machine
(this is called "Flair communication") is not sent to Smart Operation
Panel.
• SP setting (SP5-748-201) for Smart Operation Panel is not activated.
The CATS module (controller) did not see the response to notification of
monitoring service module (operation panel).
1. Turn the main power OFF/ON.
2. Set SP5-748-201 (OpePanel Setting: Cheetah Panel Connect
Setting) to "1: Connect" if the value is "0: Not connect".
3. Replace the controller board.
4. Replace the BiCU.
Rev 03/08/2017
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