Ricoh M281 Series - Page 507

Service Call 816-899
SM 6-69 D255/D256/M281/M282
Troubleshooting
No. Type Error Name/Error Condition/Major Cause/Solution
A serious error occurred after data conversion during an attempt
to update the encryption key.
NVRAM defective
 Replace the NVRAM.
 Replace the controller board.
No. Type Error Name/Error Condition/Major Cause/Solution
SC858-30 A Data encryption conversion error (NVRAM Before Replace Error)
A serious error occurred after data conversion during an attempt
to update the encryption key.
Software error such as conversion parameters being invalid.
 Turn the main power OFF/ON.
 If the error persists, replace the controller board.
No. Type Error Name/Error Condition/Major Cause/Solution
SC858-31 A Data encryption conversion error (Other Error)
A serious error occurred after data conversion during an attempt
to update the encryption key.
Controller board defective
Replace the controller board.
No. Type Error Name/Error Condition/Major Cause/Solution
SC859-00 B Data encryption conversion HDD conversion error
When the data encryption key was updated, HDD data was
converted, but not correctly. Image displayed at conversion only
(this SC is not displayed), but SC is displayed after machine is
cycled off/on.