Ricoh M281 Series - Page 508

Service Call 816-899
D255/D256/M281/M282 6-70 SM
No. Type Error Name/Error Condition/Major Cause/Solution
 HDD conversion was set with the data encryption key update
function, but the HDD was removed.
 Machine lost power during data encryption key update
 Electrostatic noise, or an HDD error occurred, during data
encryption key update, and data was not encrypted.
 Check HDD connection.
 Format the HDD (SP5-832: HDD formatting).
 If there is a problem with the HDD, it has to be replaced.
No. Type Error Name/Error Condition/Major Cause/Solution
SC859-01 B Data encryption conversion HDD conversion error (HDD check
error)
When the data encryption key was updated, HDD data was
converted, but not correctly. Image displayed at conversion only
(this SC is not displayed), but SC is displayed after machine is
cycled off/on.
 HDD conversion was set with the data encryption key update
function, but the HDD was removed.
 Machine lost power during data encryption key update
 Electrostatic noise, or an HDD error occurred, during data
encryption key update, and data was not encrypted.
 Check HDD connection.
 Format the HDD (SP5-832: HDD formatting).
 If there is a problem with the HDD, it has to be replaced.
No. Type Error Name/Error Condition/Major Cause/Solution
SC859-02 B Data encryption conversion HDD conversion error (Power failure
during conversion)