Service Call 816-899
D255/D256/M281/M282 6-82 SM
No. Type Error Name/Error Condition/Major Cause/Solution
Install the device that contains address book information
properly, and turn the main power off/on. If SC occurs again, do
the following steps.
1. After installing the HDD, or SD/USB ROM, execute
SP5-846-046 (UCS Setting).
Wait more than 3 seconds, then execute SP5-832 (HDD
Formatting).
2. Turn the main power OFF/ON.
Procedure after SC870 is cleared
1. If there is backup data in SD card or Web Image Monitor,
restore the address book data. (To restore from SD card,
enter the encryption password which is the same as when
you enter to backup.)
No. Type Error Name/Error Condition/Major Cause/Solution
SC872-00 B HDD mail reception error
An error was detected on the HDD immediately after the machine
was turned on.
HDD defective
Power was turned off while the machine used the HDD.
Format the HDD (SP5-832-007: HDD Formatting: Mail RX
Data).
Replace the HDD.
When you do the above, the following information will be
initialized.
Partly received partial mail messages.
Already-read statuses of POP3-received messages (All
messages on the mail server are handled as new
messages).
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