Error Codes
SM 33 D255/D256 FAX OPTION
FAX OPTION
Code Meaning Suggested Cause/Action
6-99
V.21 signal not stopped within
6 s
Replace the FCU.
13-17
SIP user name registration
error
Double registration of the SIP user name.
Capacity for user-name registration in the
SIP server is not sufficient.
13-18 SIP server access error
Incorrect initial setting for the SIP server.
Defective SIP server.
13-24 SIP authentication error
Registered password in the device does
not match the password in the SIP server.
13-25 Network I/F setting error
IPV4 is not active in the active protocol
setting.
IP address of the device is not registered.
13-26
Network I/F setting error at
power on
Active protocol setting does not match the
I/F setting for SIP server.
IP address of the device is not registered.
13-27 IP address setting error IP address of the device is not registered.
14-00 SMTP Send Error
Error occurred during sending to the SMTP
server. Occurs for any error other than
14-01 to 16. For example, the mail address
of the system administrator is not
registered.
14-01 SMTP Connection Failed
Failed to connect to the SMTP server
(timeout) because the server could not be
found.
The PC is not ready to transfer files.
SMTP server not functioning correctly.
The DNS IP address is not registered.
Network not operating correctly.
Destination folder selection not correct.