SC No. Level Error Name/Error Condition/Major Cause/Solution
SC635-00 B
Counter device error 4
A backup battery error was returned by the counter device.
Counter device control board or the backup battery of counter device
defective
• Replace the counter device control board.
• Replace the backup battery.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC636-01 D
IC Card Error (Expanded authentication module error)
Issued when expanded authentication management is set to "ON" but
either of the following occur.
• There is no expanded authentication module in the machine.
• The SD card or the file of the expanded authentication module is
broken.
• There is no DESS module in the machine.
• There is no DESS module in the machine (models on which the
function is optional).
• There is no expanded authentication module in the machine.
• The SD card or the file of the expanded authentication module is
broken.
• Set a working SD card/expanded authentication module file.
• Install the DESS module.
• In the SSP mode set SP5-401-160 to 0.
• In the SSP mode, set SP5-401-161 to 0.
• Replace the NVRAM.
Service Call 620-689
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