SC No. Level Error Name/Error Condition/Major Cause/Solution
SD card that starts an application
• Turn the main power off and check the SD card insertion status.
• If no problem is found, insert the SD card and turn the main
power on.
• If an error occurs, replace the SD card.
• SD card for users
• In case of a file system error, reformat the SD card (using the
"SD Formatter" made by Panasonic).*
• In case of a device access error, turn the main power off and
check the SD card insertion status.
• If no problem is found, insert the SD card and turn the main
power on.
• If an error occurs, use another SD card.
*
Do not format an SD card supplied with the main machine or sold as an option. You may only format SD
cards used for Firmware Update by a Customer Engineer.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC870-00 B Address Book data error (Anytime: Address Book Error.)
SC870-01 B
Address Book data error (On startup: Media required for storing the
Address Book is missing.)
SC870-02 B
Address Book data error (On startup: encryption is configured but the
module required for encryption (DESS) is missing.)
SC870-03 B
Address Book data error (Initialization: Failed to generate a file to store
internal Address Book.)
SC870-04 B
Address Book data error (Initialization: Failed to generate a file to store
delivery sender.)
SC870-05 B
Address Book data error (Initialization: Failed to generate a file to store
delivery destination.)
SC870-06 B
Address Book data error (Initialization: Failed to generate a file to store
information required for LDAP search.)
SC870-07 B
Address Book data error (Initialization: Failed to initialize entries required
for machine operation.)
5. Troubleshooting
602
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