Condition Cause Solution
"Prg. Dest." does not appear on
the fax or scanner screen for
specifying destinations.
"Restrict Adding of User
Destinations (Fax)" and/or
"Restrict Adding of User
Destinations (Scanner)" is set to
[On] in "Restrict Use of
Destinations (Fax)" and/or
"Restrict Use of Destinations
(Scanner)" under "Extended
Security", so only the user
administrator can register
destinations in the Address Book
on the fax or scanner screen.
Registration must be done by
the user administrator.
Cannot send e-mail from the
scanner.
Similarly:
• Cannot select an address.
• Cannot specify a
signature.
• Cannot store data in a
media.
The following are possible
causes:
• The validity period of the
user certificate (destination
certificate) has expired.
• The validity period of the
device certificate (S/
MIME) has expired.
• The device certificate (S/
MIME) does not exist or is
invalid.
• The validity period of the
device certificate (PDF with
digital signature or PDF/A
with digital signature) has
expired.
• The device certificate (PDF
with digital signature or
PDF/A with digital
signature) does not exist or
is invalid.
• The administrator's e-mail
address is incorrect.
• Install a user certificate
(destination certificate).
You can install a user
certificate (destination
certificate) from the Web
Image Monitor address
book. The user certificate
(destination certificate)
itself must be prepared in
advance.
• Install a device certificate
for S/MIME.
• Install a device certificate
for PDF with digital
signature or PDF/A with
digital signature.
For details, see page 130
"Protecting the
Communication Path via a
Device Certificate".
• Specify the administrator's
e-mail address.
For details, see "File
Transfer", Connecting the
Machine/ System Settings.
If the Machine Cannot Be Operated
291
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