2 SERVICE CONCEPTS
RIELE BERLIN Photometer 5010 / V4 2.3 21.08.2003
RA form (see
form at next page)
Return Authorization
Please answer all the questions on the RA form with the greatest care and
sign the form.
− Date (problem date)
− Type of instrument
− Serial No. (of the instrument)
− Installation date (of instrument)
− mark Spare Part (instruments should not be returned)
− Mat.-No. of the spare part
− Fault description (incl. error code and job codes)
− mark request e.g. Repair and Replacement
− fill in RA-number
− give place and date (when filled in form) and sign RA form
Note: RA sent via electronic mail to Berlin is valid without a
signature.
In case of
instrument out of
warranty
− Installation date of spare part when part was installed within the last
6 months.
All returned parts should be individually labelled with the corresponding RA
No. and shipped together with the completed RA form (if not sent via
electronic mail) to:
ROBERT RIELE GmbH & Co KG
Kurfürstenstraße 75 − 79
D-13467 Berlin
Germany
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