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▶ Installing the Sound Driver after a Windows XP
Reinstallation
If you install the sound driver after reinstalling
WindowsXP,theAddHardwareWizard(Modem
Device) window may appear during the sound driver
installation.
ThishappensbecausetheHighDenitionAudio
—
KB888111Hotx,whichhasbeeninstalledonyour
system,haschangedthesettingstosearchforboth
sound and modem devices. If you install the modem
device,thismessagewillnotappear.Ifnecessary,
install the modem device together.
ThenumberoftheHighDenitionAudio—KB888111
HotxmaydifferifyouhaveupdatedtheHotxfromthe
Microsoftwebsite.
Q
I cannot hear the modem sound.
A1 Check that the telephone line is properly
connected to the modem.
A2
Check that the modem driver is installed properly.
Click Start > Control Panel > Performance and
Maintenance > System.
Select Hardware
tab> Device Manager > Modems
in the System Properties
window,andcheckifthere
isayellowexclamationmarkontheinstalledmodem
icon.Ifthereis,deletethemodemdevicedriverand
reinstallthedriver,becausetheyellowexclamation
mark represents a not properly installed driver.
Ifthereisnoyellowexclamationmark,double-click
theinstalledmodem,andclickDiagnostics
tab>
Query Modem in the Modem Properties window to
diagnose the modem.
NomessageineitherofCommandandResponse
intheDiagnosticstabmeansthatthemodemisnot
operating properly.
Diagnose the modem again after restarting the
system or reinstalling the driver.
(Y
ouhavetoexitallprogramsusingmodeminthe
advance of diagnostics of the modem).
Modem Related