Smart Electronic CX20 - Troubleshooting

Troubleshooting
smart CX20 79
11 Troubleshooting
This section includes a list of general errors that could occur with opera-
tion of the receiver. Each error states a possible cause and solutions.
Symptom
Possible cause(s)
Solution
The display does
not light.
The power cord is not
connected.
The power switch is not
switched on.
Connect the power cord to the
power outlet.
Switch on the power switch.
No audio or video;
the receiver states
"OFF" and the red
LED lights up.
The receiver is in standby
mode.
Press POWER to switch on the
receiver.
No audio or video.
No signal or only weak
signal.
Check the cable connections to
the receiver and from the receiver
to the connected devices; fasten
cables, if required.
The TV set does not
show a picture.
The system is not cor-
rectly connected.
Verify connection of cable and
fasten cable, if required.
Picture only in black
and white and/or
incorrect synchroni-
zation.
The video format of your
receiver is not correctly
set.
Adapt broadcast television system
of the receiver to the broadcast
television system of the TV set.
The remote control
does not operate.
The batteries are empty.
The remote control shows
into wrong direction.
Replace empty batteries with new
batteries.
Direct the remote control towards
the front panel of the receiver.
Display flashes
Short circuit at antenna
in.
Pull off antenna plug from LNB in
and check the same.
Verify that your antenna installa-
tion is properly installed.
New operating software for the receiver will be published, if required. This
can be easily downloaded at the website www.smart-electronic.de.