Snom D717 - Call Management Features

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D717 User Manual Using the Phone
Accepting calls
Using dierent audio devices
Handset: Pick up the handset.
Headset: Press . If the phone is already in headset mode, you can also press the blinking line key.
Speakerphone: Press or or the blinking line key.
Automatically accepting calls
The default is "o". Turning the function on (admin mode only): On the phone's web interface >
Configuration Identity # > SIP tab > setting "Auto answer": Click the radio button on. With this
setting, your phone will automatically accept incoming calls when it is idle.
• If your are using Firmware version 8.7.2 and higher, calls will be accepted on speakerphone and
you will be alerted acoustically by a single long beep; press the headset key if you want calls
to go to the headset.
To turn o the acoustic alert, open the phone's web interface to the Preferences page > Audio
tab > Auto Answer section > "Auto Answer Indication" and click the radio button o.
• Firmware version 8.7.1 and lower: Open the phone's web interface to the Preferences page >
Auto Answer section > "Type of Answering" and select Handsfree (speakerphone) or Headset
from the drop-down menu.
If you want to be alerted acoustically by a single long beep, whenever the phone accepts an
incoming call, you need to change another default setting on the phones's web interface from o
to on: Preferences > Auto Answer > "Auto Answer Indication".
Call pick-up from another extension
You can pick up calls ringing on another extension, for example when the other extension is busy or
when the user is absent, by pressing a SmartLabel key on your phone (see "SmartLabels" on page
27). The prerequisites for this function are as follows:
◦ It must be supported by the PBX.
◦ The extensions whose calls you want to pick up on your own extension must permit this
function. It is possible but not required to restrict the permission for monitoring to certain
users or groups of users.
Settings: See "Example 1, Extension monitoring and call pick-up" on page 80.
◦ Each extension to be monitored must be programmed onto one of the SmartLabel keys with
LEDs on the phone or onto a function key on a connected D7 Expansion Module. See chapter
"Configuring the function keys", "Example 1, Extension monitoring and call pick-up" on page
80 and "Example 2, Extension monitoring and call pick-up on D7 expansion module" on page
81 .
◦ If you want to see who is connected to or calling any of your monitored extensions, the
function must be enabled; the default setting is o. It can be turned on in admin mode only.
Open the phone's web interface > Advanced Settings page > Behavior tab > Phone behavior
section > setting Go to call-monitor on activity and click the radio button on.