Appendix D: Events and Messages
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SG-PSTN MESSAGE COMPUTER PRINTER
Communication Fail Due to No Response from the panel. CH1 001001[#0000|NYC0101] SG -01-001-0000--COMMUNICATION FAIL
Call failed due to detection of fax device on the call – channel 1
001001
[#0000|NYCssSS*FAX*]
SG -01-001-0000--COMMUNICATION FAIL –
FAX
Call failed due to detection of Noise on the call – channel 1
001001
[#0000|NYC0101*NOISE*]
SG -01-001-0000--COMMUNICATION FAIL -
NOISE
Communication Fail Due to No Response from the panel. CH2 001129[#0000|NYC0101] SG -01-129-0000--COMMUNICATION FAIL
Call failed due to detection of fax device on the call – channel 2
001129
[#0000|NYCssSS*FAX*]
SG -01-129-0000--COMMUNICATION FAIL –
FAX
Call failed due to detection of Noise on the call – channel 2
001129
[#0000|NYC0101*NOISE*]
SG -01-129-0000--COMMUNICATION FAIL -
NOISE
Phone line trouble channel 1. 001002[#0000|NLT0102] SG -01-002-0000--PHONE LINE TROUBLE
Phone line restore channel 1 primary. 001002[#0000|NLR0102] SG -01-002-0000--PHONE LINE RESTORAL
Phone line trouble channel 2. 001129[#0000|NLT0101] SG -01-129-0000--PHONE LINE 2 TROUBLE
Phone line restore channel 2. 001129[#0000|NLR0101] SG -01-129-0000--PHONE LINE 2 RESTORAL
DSP fault channel 1 001001[#0000|NYF0101] SG -01-001-0000--DSP FAULT
DSP fault channel 2 001129[#0000|NYF0101] SG -01-129-0000--DSP FAULT
Communication on-line timeout Channel 1 001001[#0000|NYS0101] SG -01-001-0000--DRL ON-LINE TIMEOUT
Communication on-line timeout Channel 2 001129[#0000|NYS0101] SG -01-129-0000--DRL ON-LINE TIMEOUT
Two Way Audio Initiated – channel 1 - where XXXX is the
account code entering two way communication
S01001[#XXXX|NLF0101] SG -01-001-1234--AUDIO INITIATED
Two Way Audio Initiated – channel 2 - where XXXX is the
account code entering two way communication
S01129[#XXXX|NLF0101] SG -01-129-1234--AUDIO INITIATED
Two Way Audio Cancelled – channel 1 No Automation message SG -01-001-1234--AUDIO CANCELLED
Two Way Audio Cancelled – channel 2 No Automation message SG -01-129-1234--AUDIO CANCELLED
COLDBOOT was performed by System No Automation message SG -01-001-0000--LC Coldboot by CPM
Reset by console No Automation message SG -01-001-0000--LC Reset by CPM
Reset by User No Automation message SG -01-001-0000--LC Reset by DEBUG
Firmware update has been started via USB port No Automation message
SG -01-002-0000--LC Firmware Update Initiated
(USB)
Firmware update has failed No Automation message SG -01-000-0000--LC Firmware Update Failed
GET DNIS Table No Automation message SG -01-002-0000--GET DNIS Table
SET DNIS Table No Automation message SG -01-002-0000--SET DNIS Table
Line Card Default By Console No Automation message SG -01-001-0000--LC Coldboot by CPM
Computer Communication Failure 001000[#0000|NYOssSS]
SG -01-000-0000-NYOssSS-Computer: Inter-
Comm Error
Printer Communication Failure 001000[#0000|NYOssSS]
SG -01-000-0000-NYOssSS-Printer: Inter-Comm
Error
LCD and console trouble list
Trouble condition Description
CPM 1 Serial Printer 1 Fail Displayed when the serial printer is off-line - Primary SG-CPM5
CPM 2 Serial Printer 1 Fail Displayed when the serial printer is off-line - Secondary SG-CPM5
CPM 1 SG-Serial Fail Displayed when the serial automation is not connected/not responding to heartbeats - Primary SG-CPM5
CPM 2 SG-Serial Fail
Displayed when the serial automation is not connected/not responding to heartbeats - Secondary SG-
CPM5
CPM 1 SG-TCP Fail Displayed when the TCP automation connection 1 is not connected/not responding to heartbeats
CPM 2 SG-TCP Fail Displayed when the TCP automation connection 1 is not connected/not responding to heartbeats
CPM 1 SG-TCP2 Fail Displayed when the TCP automation connection 2 is not connected/not responding to heartbeats
CPM 2 SG-TCP2 Fail Displayed when the TCP automation connection 2 is not connected/not responding to heartbeats
CPM 1 SG-TCP3 Fail Displayed when the TCP automation connection 3 is not connected/not responding to heartbeats
CPM 2 SG-TCP3 Fail Displayed when the TCP automation connection 3 is not connected/not responding to heartbeats
CPM 1 SG-TCP4 Fail Displayed when the TCP automation connection 4 is not connected/not responding to heartbeats
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