•
the battery life of your device is significantly reducing.
•
the device is not connecting to GPS and other troubleshooting has not helped.
•
the device has connectivity issues with Bluetooth devices (e.g., Smart Sensor or mobile
app) and other troubleshooting has not helped.
The factory reset of your watch is done via the Settings on your watch. Select General and
scroll down to Reset settings. All data on your watch will be deleted during the reset. Initiate
the reset by selecting Reset.
NOTE: The factory reset deletes the previous pairing information your watch might have
had. To start the pairing process with the Suunto app again, we recommend you delete the
previous pairing from the Suunto app and your phone's Bluetooth - under Paired devices.
NOTE: Both presented scenarios are to be performed only for emergencies. You should
not perform them regularly. If any issue persists, we recommend you either contact our
Customer Support or send your watch to one of your authorized service centers.
Suunto Ocean
23
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