Broker/Consultation/3-Way Conference Call 34 FlexSet 120/280 User Guide
Display Message Key LED
Broker/Consultation/3-Way Conference Call Xfer
Your telephone can be set up to use only one of the following three party
functions, as defined through your Class Of Service. Each action is performed
by first pressing the XFER (transfer) key; however, for stations where Auto
Transfer is defined, transfer takes place as soon as the required number is
dialed. This takes effect only the first time transfer takes place. Subsequent
actions do require pressing XFER as defined in this manual. See also “Transfer
to Held Call” on page 178.
• Broker Call: This feature allows you to put a call on hold and then converse
privately with a third party, while switching between the two calls. The party
not in conversation is automatically put on hold and cannot hear any other
conversation.
• Consultation Call: This feature allows you to consult with a third party.
While consulting, the original caller is put on hold. After consultation is
complete the two original parties are reconnected and the consulted party is
then released.
• 3-Way Conference: This feature allows you to bring a third party into an
ongoing conversation. All three parties can converse in a three party
conference.
• Combination Consultation/Broker/3-Way Conference Call: This feature
allows you to change a conversation from broker to consultation to 3-way
conference by pressing the transfer key while in conversation. The first
transfer allows you to converse privately with a third party. The second
transfer allows you to speak privately with the original party, while the third
party is put on hold. The third transfer places you in a 3-way conversation
with all parties.
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