Tally Dascom 2820 - User Manual

Other manuals for Tally Dascom 2820

Quick Start Guide2 pages

Questions and Answers

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Stacy MillerAug 20, 2025
Why is my Tally Dascom 2820 Printer display lit but not printing?
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  reedjesseAug 20, 2025
  If your Tally Dascom Printer display is lit but not printing, here are a few things to check: 1. Ensure the printer is online. If the display shows 'Offline', press the Online key and try printing again. 2. Verify the connection between the printer and the computer (interface cable). Ensure it's properly connected to both devices and that you're using the correct cable for your printer. Also, check that the printer is correctly configured for your computer via the Setup menu under Settings for interfaces (I/O). 3. Confirm the printer is working by printing a copy of the menu. 4. Make sure the top cover is closed. 5. Check that paper is properly inserted and loaded.
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Amy SnyderAug 22, 2025
How to fix Tally Dascom 2820 smudged print?
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  kelly05Aug 22, 2025
  If your Tally Dascom Printer is producing smudged prints, consider the following: 1. Check the ribbon for damage (e.g., frayed edges). If damaged, replace it. 2. The printhead gap might be too small. Increase the gap. 3. If your printer has AGA = ON, enter a correction value greater than 0 (between 0 and +10).
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Martha LittleAug 25, 2025
What to do if Tally Dascom Printer has a paper jam?
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  Cynthia DeleonAug 25, 2025
  If your Tally Dascom Printer has a paper jam, follow these steps: 1. Open the top cover and carefully remove the jammed paper by tearing it off at the tear-off edge. 2. Press the key to transport the paper backwards. 3. Support the paper return by gently pulling the paper in the correct direction. Before replacing the fanfold paper, ensure you: * Insert the paper straight. * Close the tractors after inserting the paper. * Adjust the tractors so the paper is straight but without tension. * Adjust the printhead gap to match the paper thickness (if AGA=Off). * Set the Head-up parameter to On.
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fergusonabigailAug 26, 2025
How to resolve pale print on Tally Dascom Printer?
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  James FosterAug 26, 2025
  To resolve pale prints on your Tally Dascom Printer: 1. Check if the ribbon is used up or not correctly fitted. If so, replace or re-insert the ribbon cassette. 2. Ensure the printhead to platen gap is correctly set. 3. For printers with AGA = ON, enter a correction value less than 0.
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darryl64Aug 27, 2025
Why is my Tally Dascom 2820 not feeding paper?
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  mary41Aug 28, 2025
  If your Tally Dascom Printer is not feeding paper: 1. Check that the display shows the correct paperway. If necessary, select the correct paperway with the key Park. Ensure any optional paper types are correctly installed. 2. Make sure the paper guide is correctly adjusted at the side. If fanfold paper moves to the park position after tearing, manually drive the remaining paper to the park position with the key.
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austinwoodsAug 30, 2025
What causes missing dots within characters on my Tally Dascom Printer?
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  Donald HernandezAug 30, 2025
  If dots within characters are missing on your Tally Dascom Printer, consider the following: 1. Check the ribbon for damage and replace if necessary. 2. Set the correct printhead gap. 3. Inspect the platen for damage. 4. Check the printhead for damage. Use only genuine ribbon cassettes. If the platen or printhead are damaged, contact your dealer.
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dreedAug 31, 2025
How to troubleshoot a Tally Dascom Printer that prints undefined characters?
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  Anthony RichardsSep 1, 2025
  If your Tally Dascom Printer is printing undefined characters: 1. Check that the interface plug is correctly connected to both the computer and the printer. 2. Verify that the proper emulation and the correct character set (country, CG table, or character set) are selected in the Setup menu. 3. Check the length of the interface cable. 4. Set CX-bid in the advanced menu to Off. 5. Ensure the printer is properly adapted to the computer (configured). Check the parameter settings in the Setup menu under Settings for interfaces (I/O) and correct if necessary.
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Vanessa AndersonSep 2, 2025
What to do if Tally Dascom Printer does not print with internal Ethernet interface?
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  Keith HollowaySep 2, 2025
  If your Tally Dascom Printer does not print (or intermittently does not print) with the internal Ethernet interface (ETH-INT): 1. Ensure a proper interface cable is used: Cat.5e, 100 MHz. 2. Check that the connected switch or hub is set like the printer's interface (e.g., 100 MHz, Full duplex or Autosensing). 3. Refer to the printer's menu to check the actual connection link status. 4. Observe the LEDs next to the RJ45 connector to understand the ETH-INT link status: green off (no link), green flash (link), orange off (half duplex), orange on (full duplex).
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Jacob FlynnSep 4, 2025
Why is my Tally Dascom Printer display dark?
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  Diane StewartSep 4, 2025
  If the display of your Tally Dascom Printer remains dark, even when switched on: 1. Switch off the printer. 2. Check that the power plug is correctly connected to the socket on the printer and the wall socket. 3. Switch on the printer again. If it initializes and shows text, the connection is correct. If the issue persists: * Replace the power cord and repeat step 3. * Check the fuse and replace if faulty. * Verify power flow at the socket using a desk lamp or try a different socket and repeat step 3. * If the printer still does not power up, contact your dealer. Do not attempt to open the printer to avoid electric shock.
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Derrick McdanielSep 6, 2025
What to do if Tally Dascom 2820 display is lit, but the printer does not print?
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  bryantdianaSep 6, 2025
  If your Tally Dascom printer's display is lit but it's not printing, here's what you can do: 1. First, ensure the printer is Online. If the display shows 'Offline', press the Online key and try printing again. 2. Next, check the connection between the printer and the computer by verifying the interface cable is correctly connected to both. Also, confirm you're using the correct interface cable for your printer and that the printer is properly configured for your computer. You may need to check the parameter set in the Setup menu under Settings for interfaces (I/O) and correct it if necessary. 3. To check if the printer is working, print a copy of the menu. 4. Also, make sure that the top cover is closed and paper is properly inserted and loaded into the printer.